TRAINING COURSE

Housekeeping Basics

Housekeeping Basics is your first step toward a rewarding career in hospitality. This course focuses on the essential foundations of housekeeping service, providing you with the practical and theoretical skills needed to excel in the industry. You will learn to maintain high standards of cleanliness and organization, efficiently managing spaces and equipment. Through a comprehensive training program, you will acquire fundamental knowledge that prepares you to advance in your role, transforming your passion for service into concrete professional opportunities.

With Housekeeping Basics, you will open the doors to a world of possibilities in the hotel sector, ready to contribute to unforgettable experiences for guests.

COURSE PROGRAM

  • How a hotel is organized and how the various Departments work together.
  • The ‘importance of a code of conduct and professional ethics.
  • Housekeeping department where it is located within the hotel facility and what it deals with.
  • The roles and duties of the various figures (Housekeepers, Waiters, Porters. Wardens).
  • Operating Standards and Procedures (Room Cleaning, Couverture Service, Common Space Cleaning, Service Space Cleaning)
  • Check lists or checklists
  • Organizing Work Shifts
  • Cleaning Techniques
  • Disinfection and sanitization of the Wellness Center
  • Wardrobe
  • Responsibilities of the Laundry Attendant
  • Lost&found procedures
  • The standards for guest linens
  • Linen Provisioning for Rooms
  • Linen Storage Management

The Housekeeping Basics course provides a comprehensive overview of how the housekeeping department operates within a hotel. Students will learn the roles and responsibilities of key staff, the importance of an ethical code of conduct, and standard operating procedures to ensure impeccable cleaning of rooms and common areas.

Practical aspects such as shift organization, the use of checklists, and disinfection and sanitation techniques will be covered. Additionally, the course will address wardrobe management and Lost & Found procedures, preparing participants for a successful career in hospitality.

WHO THE COURSE IS INTENDED FOR

For those working in the hotel industry who wish to acquire greater skills.

CALENDAR

  • November 2024
  • December 2024
  • January 2025
  • February 2025
  • March 2025

Costo: € 900,00 + VAT

Duration: 40 hours (24 hours in-person + 16 hours online)

Possibility of a 2-month training internship

Minimum participants: 10

BOOK YOUR MEMBERSHIP

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