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TRAINING COURSE

Room Attendant and Porter

The Room Attendant and Porter course prepares you to efficiently and professionally manage all activities related to the care of environments and service in hotels, resorts, and accommodation facilities. You will learn advanced techniques for cleaning and maintaining rooms, managing hotel services, and the importance of attention to detail to ensure an impeccable hospitality experience. Under the guidance of industry experts, you will also learn how to coordinate with other staff to ensure smooth, high-quality service, thereby enhancing guest satisfaction.
Become an integral part of a hospitality establishment’s success by ensuring order, cleanliness, and comfort at all times!

COURSE PROGRAM

  • Professional profile, duties, and responsibilities
  • Team Dynamics: Communication with other departments
  • Standards
  • Standard Operating Procedures
  • Use of PMS and Reporting
  • Checklists for Common Areas, Back of House, and Rooms
  • Organizing Work Shifts
  • Cleaning Techniques
  • Disinfection and Sanitization
  • Responsibilities of the Laundry Attendant
  • Linen Provisioning for Rooms
  • Linen Storage Management

Room Attendant and Porter

The care of environments and efficiency in service are the hallmarks of every accommodation facility. Room Attendants and Porters play a crucial role in ensuring a positive experience for guests, thus contributing to the hotel’s reputation and profitability.

This training project in the tourism sector is a collaboration between Campus Principe di Napoli (Multiversity Group) and Federalberghi Sorrento Peninsula. Participation in the training paths is free and aims to facilitate the employment of participants at renowned hotel establishments affiliated with Federalberghi. This incredible opportunity includes blended-mode lessons, both in person and online, along with interactive workshops and internships at prestigious hotels on the Sorrento Peninsula.

CALENDAR

  • November 2024
  • December 2024
  • January 2025
  • February 2025
  • March 2025

Cost: € 2.500,00 + VAT

Duration: 40 hours (in-person + online)

Mandatory Internship: 6 months

Minimum participants: 10

BOOK YOUR MEMBERSHIP

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