TRAINING COURSE

Restaurant Management

Restaurant Management is the art of transforming a restaurant into a memorable dining experience. In this course, you will discover how the Restaurant Manager becomes the beating heart of the restaurant, orchestrating every aspect of service to ensure maximum guest satisfaction. Through learning the finest service techniques and effective staff management, you will be able to create a welcoming and dynamic atmosphere. In addition, you will explore essential administrative skills to monitor operations and ensure restaurant growth.

With the Restaurant Management course, you will meet daily challenges with confidence and creativity, thus elevating the dining experience to the next level.

COURSE PROGRAM

  • Restaurant Manager: duties, responsibilities and skills
  • Managing the restaurant brigade: the organizational chart, staffing, costs, shifts, equipment
  • The various services: From breakfast to dinner, catering, banqueting
  • Creation of Operating Procedures
  • The Sale: What to sell and when
  • Communication: Pre-service briefings, service orders, communication with other departments
  • The Management of the Customer and Complaints
  • Warehouse management: procurement, loading and unloading of foodstuffs

The Restaurant Management course offers comprehensive training to become a leader in the restaurant industry. Through an analysis of the Restaurant Manager’s duties and responsibilities, you will learn how to effectively manage the restaurant brigade and coordinate the various services, from breakfast to dinner and catering. Establishing sound operating procedures and clear communication with other departments will be key to ensuring flawless service. You will also delve into sales strategies and handling customer complaints, as well as learn best practices for inventory management. With this course, you will be equipped to meet daily challenges and optimize the operation of your restaurant.

WHO THE COURSE IS INTENDED FOR

The course is suitable for those who already have experience as a Chef de Rang and wish to advance their career in dining service.

CALENDAR

  • November 2024
  • December 2024
  • January 2025
  • February 2025
  • March 2025

Cost: € 1.200,00 + VAT

Duration: 40 hours

(24 hours in-person + 16 hours online)

Minimo partecipanti: 10

BOOK YOUR MEMBERSHIP

1 + 0 = ?

Back to course list

Visit the Campus Principe di Napoli